Privacy Policy

1. Introduction

Peptide Payment Solution (“Peptide Payment Solution,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, submit a merchant inquiry, request a confidential merchant review, communicate with us, or otherwise interact with our services.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically through website technology, and information obtained during the merchant review process.

Information You Provide

When you contact us, request a merchant review, or communicate with our team, we may collect:

• Name
• Business name
• Email address
• Phone number
• Website URL
• Business type or industry
• Estimated processing volume
• Current payment processing challenges
• Any other information you choose to submit

Merchant Review Information

If you proceed with a merchant review, underwriting inquiry, or payment processing evaluation, we may request additional information about your business, including but not limited to:

• Business ownership details
• Business registration or entity information
• Processing history
• Chargeback history
• Product or service descriptions
• Compliance-related documentation
• Banking or settlement-related information, if required for review
• Other information necessary to evaluate payment processing options

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or source
• General usage and analytics data

3. How We Use Information

We may use collected information for the following purposes:

• To respond to inquiries and merchant review requests
• To evaluate whether your business may qualify for payment processing options
• To communicate with you about your inquiry, application, or requested services
• To understand your business needs and payment processing challenges
• To provide support, consultation, and follow-up communications
• To improve our website, services, and user experience
• To detect, prevent, or address fraud, abuse, security issues, or compliance concerns
• To comply with applicable legal, regulatory, underwriting, or network requirements
• To maintain internal records and business operations

4. How We Share Information

We do not sell your personal information. However, we may share information in limited circumstances when necessary to provide services, evaluate payment processing options, or comply with applicable requirements.

Service Providers and Business Partners

We may share information with trusted service providers, payment processing partners, underwriting partners, banks, acquiring institutions, compliance reviewers, technology vendors, or other parties involved in reviewing or supporting merchant services.

Legal and Compliance Purposes

We may disclose information if required or permitted by law, regulation, court order, subpoena, government request, payment network rule, underwriting requirement, or to protect the rights, property, safety, or security of Peptide Payment Solution, our partners, merchants, or others.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand visitor activity, evaluate marketing performance, and enhance user experience.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

6. Email and Communications

If you submit your contact information, we may contact you by email, phone, text message, or other communication methods regarding your inquiry, merchant review, or related payment processing services.

You may request that we stop sending non-essential marketing communications by contacting us. We may still send transactional, administrative, compliance-related, or service-related communications when necessary.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information submitted through the website or electronic communications.

8. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, evaluate merchant services, maintain business records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

9. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing activities
• Request a copy of certain information
• Opt out of certain marketing communications

To exercise a privacy request, contact us using the information listed below. We may need to verify your identity before fulfilling certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, policies, or security of third-party websites. You should review the privacy policies of any third-party websites you visit.

11. Payment Network and Underwriting Requirements

Because payment processing services involve underwriting, compliance review, fraud prevention, banking requirements, and payment network rules, information submitted during the merchant review process may be evaluated by relevant payment processing partners, acquiring institutions, underwriting teams, compliance reviewers, or related service providers.

Submitting information does not guarantee approval, pricing, reserve terms, settlement timelines, or availability of payment processing services.

12. Children’s Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. International Users

If you access our website or submit information from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where we or our service providers operate. Privacy laws in those jurisdictions may differ from those in your location.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the “Last Updated” date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

Peptide Payment Solution
Email: [email protected]
Website: peptidepaymentsolution.com